Our privacy policy

12.0 Our Privacy Policy
12.1  Information collected in conjunction with any client intending or travelling with Totally Peru including names, dates of births, addresses, telephone numbers, email addresses, passport numbers, tour details and tariffs are for the strict use of Totally Peru and legally owned divisions of Totally Peru. We will not sell or pass on any details about our clients for profit or gain, all information is kept in the strictest of confidence. We do however reserve the right to pass on only the relevant information to our approved suppliers and partners in order to purchase specific parts of the contracted tour. (For example: to purchase airline tickets we need to supply names, dates of births, nationalities and passport numbers)

 

12.2  Should we handle payment information such as a credit card or direct bank transfer details it is our policy to permanently destroy any written records within one hour after the transaction has been completed.

 

12.3  We will never store your sensitive payment information electronically or keep any other records in our systems. We will only send information electronically for processing of payments and only ever using a secure and well known service provider.

 

12.4  Peruvian law dictates that we must keep accurate records of all sales transactions and vacation packages sold for a minimum of 7 years. Therefore, we will retain your name, address contact details and tour information in our system for this purpose only. All other information we will permanently destroyed 60 days following the last date of your vacation.